Search found 189 matches
- 11 Jan 2017, 13:15
- Forum: Legacy Module
- Topic: more than one master server
- Replies: 1
- Views: 3506
Re: more than one master server
The Enterprise license plan allow you to setup a second DNS cluster. All other license plans only allow one cluster. Please note the clusters cannot use the same back-end, they each need to have their own back-end (database). To try the Enterprise plan functions you can register for a 60 day free tr...
- 07 Jan 2017, 19:41
- Forum: Legacy Module
- Topic: blank page
- Replies: 1
- Views: 3572
Re: blank page
Thank you for your post. White or partial rendered pages most likely have hidden errors on them Please see: http://docs.whmcs.com/Blank_or_Partially_Rendered_Pages how display these errors. When enabling these options don't forget to disable them afterwards again. It's most likely when you have enab...
- 06 Jan 2017, 15:54
- Forum: Legacy Module
- Topic: License Expired
- Replies: 1
- Views: 3644
Re: License Expired
I'm sorry to hear you having issues with your license. Please contact support so we can investigate further.
Thank you!
Thank you!
- 22 Dec 2016, 18:09
- Forum: Legacy Module
- Topic: Upgrade fail
- Replies: 7
- Views: 6672
Re: Upgrade fail
Please replace attached files and review if this solves the issue you experience. The attached files have a different upgrade approach where this error should not occur.
- 22 Dec 2016, 17:32
- Forum: Legacy Module
- Topic: Upgrade fail
- Replies: 7
- Views: 6672
Re: Upgrade fail
Thank you for your feedback. I will ask our development to review this issue and find a workaround when possible. I will reply to this post as soon as possible when more information is available.
- 20 Dec 2016, 16:54
- Forum: Legacy Module
- Topic: Upgrade fail
- Replies: 7
- Views: 6672
Re: Upgrade fail
Please remove the solutedns folder entirely from the modules/addons directory. Next go to the WHMCS admin area addon page and review SoluteDNS is no longer being displayed. Afterwards you can reupload a fresh copy of the latest branch and activate it again. If you have a paid license we can offer yo...
- 19 Dec 2016, 17:46
- Forum: Legacy Module
- Topic: Upgrade fail
- Replies: 7
- Views: 6672
Re: Upgrade fail
Thank you for your post and reporting this issue. Unfortunately the upgrade process from the 0.1.x branch to the 0.2.x branch isn't that straight forward. I would recommend you to deactivate SoluteDNS and make sure all database tables are removed. Afterwards you can activate the 0.2.7 version and do...
- 17 Dec 2016, 11:08
- Forum: Announcements
- Topic: v0.2.7 for WHMCS released
- Replies: 0
- Views: 11192
v0.2.7 for WHMCS released
We are pleased to announce the release of SoluteDNS for WHMCS v0.2.7. See our blog post for more information about this new release
Download Now | Changelog
Documentation
Also check out the documentation for help with setting up SoluteDNS.
Documentation
Also check out the documentation for help with setting up SoluteDNS.
- 02 Dec 2016, 11:18
- Forum: Legacy Module
- Topic: separate sub domain added by customer
- Replies: 3
- Views: 4845
Re: separate sub domain added by customer
Thank you for your reply. In order for us to investigate further please open a support ticket at: https://ssc.netdistrict.net/submitticke ... &deptid=13
Please send us:
- The exact domain you used
- The exact sub-domain you used
- Your WHMCS version
Please send us:
- The exact domain you used
- The exact sub-domain you used
- Your WHMCS version
- 01 Dec 2016, 23:47
- Forum: Legacy Module
- Topic: separate sub domain added by customer
- Replies: 3
- Views: 4845
Re: separate sub domain added by customer
Thank you for your post. I will ask development to review this issue asap. Meanwhile to avoid such incidents please make sure: - You are using the latest released version, - in the admin Accessibility tab at Client Zones settings "Allow Subdomain Zones" is disabled to avoid clients adding ...