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error on update

Posted: 30 Jan 2017, 10:18
by fferraro87
Hi,
i'm trying to update to v2.17.001 (17001) clicking on "update now" button but i've this error :

Code: Select all

---
Initiating SoluteDNS Updater
---

INSTALLED VERSION: 0.2.7 [16005]
» Checking for updates...
» New update found: v2.17.001 [17001]
» Downloading new update...
» SUCCESS: Download completed!

STARTING UPGRADE: 2.17.001 [17001]
» Upgrade in progress...
» Validating downloaded distribution...
» ERROR: Distribution could not be authenticated as trusted.

CLEANING TEMPORARY FILES
» Remove temporary files...
» WARNING: Unable to delete upgrade file.

UPDATER ABORTED
» ERROR: Distribution could not be authenticated as trusted.
READY
how can i fix this?
thanks

Re: error on update

Posted: 30 Jan 2017, 19:21
by Daniel
As it also returns an warning about the temporary files I suspect there are no writing permissions. When the installation package or verification keys are missing it may return an authentication error.

You can perform the upgrade manually using the download package which is available at the client portal, this forum and the project tracker.

Re: error on update

Posted: 01 Feb 2017, 12:45
by fferraro87
Ok i've manually update it.
Thanks for your support.