Mail support outlook.com

SoluteDNS for WHMCS v2.xx.xxx and lower
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Daniel
Support
Posts: 207
Joined: 02 Aug 2013, 17:50

Currently it seems Outlook.com has blacklisted our IP causing it to drop all mail from us send to Outlook.com mail accounts. Unfortunately mail is also not delivered to the spam folder and whitelisting our mail address is not working either.

We have reported this to Outlook.com and are waiting for them to reply.

Gmail accounts should work fine.
User avatar
Daniel
Support
Posts: 207
Joined: 02 Aug 2013, 17:50

Outlook.com has reviewed our IP and will liberalise the anti-spam measures taken within 24-48 hours. This will probably mean mail should start working again soon, however mail might be delivered to the spam folder instead of the inbox.
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